Current Courses

Recent studies on employees have shown that the quality of Employee engagement can determine the business performance of an organisation.

Join our workshop on the Personal Data Protection Act 2010 for a crash course on the legal compliance needed for maintaining effective data security.

In the world of business, effective communication is essential. The way we communicate with others can greatly enhance relationships and the way we do business. Communication is not just about talking, but understanding what others need.

Customer Experience (CX) is crucial for business success. While a company may offer great products and services, it won\\\\\\\'t thrive without a loyal customer base. In competitive markets, how a business treats its customers becomes a key differentiator. A positive CX, from website navigation to customer service interactions, builds customer loyalty, boosts satisfaction, and encourages positive reviews, leading to repeat business and long-term success.

This Supervisory course provides participants with strategies for effective supervision, and the skills and knowledge required to lead a team or work group in a business environment.

There are also small industries in Malaysia, where the owners bring their own communal culture into the company, that also hire a diverse group of people from within Malaysia and abroad, all of whom also work in harmony. What is their secret? How do they do it? A study of these industries shows that many different techniques and methods go into building harmony and inclusivity among a diverse work-force or people.

This Customer Service course provides participants with comprehensive communication and people management skills that strengthens client retention.

Unlock the power of strategic procurement and negotiation skills. Drive profitability, cut costs, and gain a competitive edge with expert strategies and hands-on training in this dynamic course.

This 2-day intensive program equips participants with the strategies, techniques, and confidence to negotiate effectively at all stages of customer interaction, handle different customer types, and apply the best sales approaches to drive revenue growth.